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| TopQualityCigars.com |
| Feel Free To Call Us 1.630.834.7777 |
Copyright © 2011 Top Quality Cigars. All rights reserved.
All items, including style, color Selection,
prices are subject to availability and can
change without notice. Typographic and/or
photographic errors are subject to
correction. Please email us for any
suggestions. Thank You
prices are subject to availability and can
change without notice. Typographic and/or
photographic errors are subject to
correction. Please email us for any
suggestions. Thank You
topqualitycigars.com site does not sell cigars or any related products to anyone under the age of 18 (or the minimum age in your local jurisdiction,
whichever is higher). We do not sell cigarettes. We operate our site in compliance with the children's online privacy protection act. And will not
knowingly collect or use any personal information from anyone under the legal age limit. Thank You
whichever is higher). We do not sell cigarettes. We operate our site in compliance with the children's online privacy protection act. And will not
knowingly collect or use any personal information from anyone under the legal age limit. Thank You
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Posted June, 1st 2009
Terms and conditions
TopQualityCigars.com site does not sell cigars or any tobacco related products to anyone under the age of 18 (or the minimum age in your local
jurisdiction, whichever is higher). We do not sell cigarettes. We operate our site in compliance with the children's online privacy protection act. And will
not knowingly collect or use any personal information from anyone under the legal age limit. Thank You
Shipping
TopQualityCigars.com Ships only to the lower 48 states of United Sates of America (USA). We DO NOT ship to Alaska, Hawaii, Puerto Rico, Canada
or Worldwide, in addition we DO NOT ship to P.O.Boxes (physical mailing address is required)
Maximum Order Value
Your maximum order value is limited to $2000.00 only, once your order exceeds $2000.00 you are required to contact our sales department for order
verification and to ensure that transaction is legitimate. We might require to fax us a signed letter that you authorize TopQualityCigars.com to Charge
my account the agreed amount together with a copy of both sides to your credit card that includes signature. Our fax number is 630.834.7618
Illinois Sales Tax
TopQualityCigars.com Charges tax to all Illinois residents 'Tobacco Related Products' 18% (OTP) other tobacco products plus 7.75% sales tax. Both
taxes must be paid in full.
Gift Certificates
All gift certificates are (ELECTRONIC VERSION ONLY). Purchased only from our site without Taxes or shipping fees, to purchase, you must fill up a
recipients name, email address and a message (Optional). The certificate code will be generated by an email within 24 hours from the time of
purchase. Its valid for redemption immediately it will be treated as a credit card for purchases only 'NOT A REFUND'. (please keep your gift certificate
code in a safe place). Once you've made a purchase and ready for check out the gift certificate number normally starts with (@) sign, should be entered
in the designated area, if you have more than one certificate and you wish to use them all, you can enter all of the codes separated by commas. If you
have enough funds to cover the total order value you will be proceeded to the next step however if the funds are not enough to cover the total order's
value you be required to enter any additional payment option to complete transaction and fulfill the remaining balance.
Gift Certificate Guidelines
Timing of delivery: Gift Certificate Code will be emailed to you within 24 hours of your purchase in some cases it could exceed to 2 or 3 days if there is
a system maintenance.
Additional Fees or Charges: Redemption of gift certificate does not cost you anything.
Restrictions on Redemption: All Minors under the legal age limit cannot use our gift certificate. And there is no cash value to any gift certificate. We
cannot accept gift certificate in store since it's designed for online redemption only.
Payment Option
TopQualityCigars.com Honors most major credit cards, All payments must be paid with credit cards only, no additional payment method will be
honored.
Credit Cards Charge back
With the growing number of online fraud, we are forced to enforce a strict policy: Any transaction made with your credit card is your own responsibility
and no one else to be held responsible, All cancelled, reversed and/or disputed transactions will be rejected unless both TopQualityCigars.com &
Buyer agrees on credit card charge back, cancellations, reversions, and/or dispute of any charges made by the buyer without prior notice will force us
to contact your banking institution or any legal authorities that might resolve such issues, and since unsettled transactions considered as felony in all
states, the total amount will be paid in full plus whatever damages might occur to such dispute.
Shipping Method
TopQualityCigars.com will use only UPS.com Ground shipping method, Unless specified by both buyer and seller in one condition, that the buyer
agrees to pay all additional shipping fees, shipping using UPS Ground Usually takes 1-5 Business Days, depending on the residing state (for more
information please check UPS.com to transit map from IL, USA.
Shipping Locations
TopQualityCigars.com Ships only to the United Sates of America (USA) the lower 48 states. We DO NOT ship to Alaska, Hawaii, Puerto Rico Canada
or Worldwide, in addition we DO NOT ship to P.O.Boxes, a physical mailing address required, and in some cases a valid driver licence or
identification card might be necessary.
Shipping Cost
Shipping cost is determined by UPS Shipping System. For more information please visit UPS.com
When Do We Ship Orders?
Any order received before 12pm CST will be shipped out the same day, later than 12pm CST, will be shipped out the next business day. While we do
our best to ship orders accordingly, unavailable or back ordered item will result in delays sometimes and should not exceed 3-4 business, and if it
does we will notify you via email provided to us. Therefore all shipments should arrive not later than 10 business days. Please contact us if you do not
receive your shipment within 10 business Days.
Refused or Undeliverable Order
TopQualityCigars.com normally ships your order to the same address stated on your order form, however if your shipment is refused by the UPS in
Illinois or your state for any reason, or its undeliverable due to any circumstances. We are not be held liable for any refused or undeliverable order, the
shipping company fulfilled their obligation to handle your package delivery, and they are paid to do so, therefore it’s your fault if you provided us with a
wrong address, or even if you previously know that UPS does not deliver tobacco or any tobacco related product to your jurisdiction, or state.
Tracking Process
TopQualityCigars.com will send you a tracking number for your order via the email only. Please provide us your email address when checking out.
Credit Card Verification Process & Selling Tobacco to Minors.
As part of our age verification process, we will verify that credit card transaction is legitimate and authentic, usually additional credit card information is
required such as ZIP code, Address Verification, Phone Number Associated with Credit Card, .,etc. Any fraudulent transaction will be detected by our
system and therefore will be rejected, its your obligation to prevent minors from using your credit card. However Selling or assisting minors under the
age limit in your jurisdiction or state to purchase tobacco or tobacco related products is a federal offence. And will result in prosecution to the fullest
extent of the law, TopQualityCigars.com terms, conditions, restrictions and prohibitions regarding Tobacco Products Shipments are clear and effective,
and that customer shall be solely responsible to comply with the our terms, conditions, restrictions and prohibitions in effect at the time of shipping.
And follow your jurisdiction and state law, to learn more please visit UPS.com
Back ordered Items
All back ordered items usually ships within 7 to 10 business days, and/or when shipment arrives to our location. Customer understands that some
item are back ordered and orders might take more than the usual delivery time stated above. We can't be held reliable for any back order delays.
Missing Items
After reasonable time, and normally more that 12 business days, if your order shipped or even part of it fails to arrive to the designated drop-off
location, please send us an email to our Sales Department. We will launch an immediate investigation, to help resolve the problem as quickly as
possible. Please note that many orders will arrive as multiple shipments in some cases and some items may have longer delivery times, than the
others.
Order Inspection
Your Order will be inspected by 2 personals to avoid any errors. A thank you letter will be included in every order shipped, highlighting item(s)
inspection.
Returns and Refunds
TopQualityCigars.com guarantees every product we sell, when customer is unsatisfied we are here to handle your request. should you have any
complaints about your products please contact us at 630.834.7777
Order Cancellations
TopQualityCigars.com will honor order cancellation, as long as its made immediately and before shipping your item, TopQualityCigars.com has the
right to collect any informations that's related to such cancellation, Such as the reason for cancellation.
Cigar Storage
All our cigars are stored in climate controlled Humidors to ensure freshness and quality (70-75%) humidity.
Agreeing to Terms
Your use of this site indicates acceptance of our Policy. Thank You
Terms and conditions
TopQualityCigars.com site does not sell cigars or any tobacco related products to anyone under the age of 18 (or the minimum age in your local
jurisdiction, whichever is higher). We do not sell cigarettes. We operate our site in compliance with the children's online privacy protection act. And will
not knowingly collect or use any personal information from anyone under the legal age limit. Thank You
Shipping
TopQualityCigars.com Ships only to the lower 48 states of United Sates of America (USA). We DO NOT ship to Alaska, Hawaii, Puerto Rico, Canada
or Worldwide, in addition we DO NOT ship to P.O.Boxes (physical mailing address is required)
Maximum Order Value
Your maximum order value is limited to $2000.00 only, once your order exceeds $2000.00 you are required to contact our sales department for order
verification and to ensure that transaction is legitimate. We might require to fax us a signed letter that you authorize TopQualityCigars.com to Charge
my account the agreed amount together with a copy of both sides to your credit card that includes signature. Our fax number is 630.834.7618
Illinois Sales Tax
TopQualityCigars.com Charges tax to all Illinois residents 'Tobacco Related Products' 18% (OTP) other tobacco products plus 7.75% sales tax. Both
taxes must be paid in full.
Gift Certificates
All gift certificates are (ELECTRONIC VERSION ONLY). Purchased only from our site without Taxes or shipping fees, to purchase, you must fill up a
recipients name, email address and a message (Optional). The certificate code will be generated by an email within 24 hours from the time of
purchase. Its valid for redemption immediately it will be treated as a credit card for purchases only 'NOT A REFUND'. (please keep your gift certificate
code in a safe place). Once you've made a purchase and ready for check out the gift certificate number normally starts with (@) sign, should be entered
in the designated area, if you have more than one certificate and you wish to use them all, you can enter all of the codes separated by commas. If you
have enough funds to cover the total order value you will be proceeded to the next step however if the funds are not enough to cover the total order's
value you be required to enter any additional payment option to complete transaction and fulfill the remaining balance.
Gift Certificate Guidelines
Timing of delivery: Gift Certificate Code will be emailed to you within 24 hours of your purchase in some cases it could exceed to 2 or 3 days if there is
a system maintenance.
Additional Fees or Charges: Redemption of gift certificate does not cost you anything.
Restrictions on Redemption: All Minors under the legal age limit cannot use our gift certificate. And there is no cash value to any gift certificate. We
cannot accept gift certificate in store since it's designed for online redemption only.
Payment Option
TopQualityCigars.com Honors most major credit cards, All payments must be paid with credit cards only, no additional payment method will be
honored.
Credit Cards Charge back
With the growing number of online fraud, we are forced to enforce a strict policy: Any transaction made with your credit card is your own responsibility
and no one else to be held responsible, All cancelled, reversed and/or disputed transactions will be rejected unless both TopQualityCigars.com &
Buyer agrees on credit card charge back, cancellations, reversions, and/or dispute of any charges made by the buyer without prior notice will force us
to contact your banking institution or any legal authorities that might resolve such issues, and since unsettled transactions considered as felony in all
states, the total amount will be paid in full plus whatever damages might occur to such dispute.
Shipping Method
TopQualityCigars.com will use only UPS.com Ground shipping method, Unless specified by both buyer and seller in one condition, that the buyer
agrees to pay all additional shipping fees, shipping using UPS Ground Usually takes 1-5 Business Days, depending on the residing state (for more
information please check UPS.com to transit map from IL, USA.
Shipping Locations
TopQualityCigars.com Ships only to the United Sates of America (USA) the lower 48 states. We DO NOT ship to Alaska, Hawaii, Puerto Rico Canada
or Worldwide, in addition we DO NOT ship to P.O.Boxes, a physical mailing address required, and in some cases a valid driver licence or
identification card might be necessary.
Shipping Cost
Shipping cost is determined by UPS Shipping System. For more information please visit UPS.com
When Do We Ship Orders?
Any order received before 12pm CST will be shipped out the same day, later than 12pm CST, will be shipped out the next business day. While we do
our best to ship orders accordingly, unavailable or back ordered item will result in delays sometimes and should not exceed 3-4 business, and if it
does we will notify you via email provided to us. Therefore all shipments should arrive not later than 10 business days. Please contact us if you do not
receive your shipment within 10 business Days.
Refused or Undeliverable Order
TopQualityCigars.com normally ships your order to the same address stated on your order form, however if your shipment is refused by the UPS in
Illinois or your state for any reason, or its undeliverable due to any circumstances. We are not be held liable for any refused or undeliverable order, the
shipping company fulfilled their obligation to handle your package delivery, and they are paid to do so, therefore it’s your fault if you provided us with a
wrong address, or even if you previously know that UPS does not deliver tobacco or any tobacco related product to your jurisdiction, or state.
Tracking Process
TopQualityCigars.com will send you a tracking number for your order via the email only. Please provide us your email address when checking out.
Credit Card Verification Process & Selling Tobacco to Minors.
As part of our age verification process, we will verify that credit card transaction is legitimate and authentic, usually additional credit card information is
required such as ZIP code, Address Verification, Phone Number Associated with Credit Card, .,etc. Any fraudulent transaction will be detected by our
system and therefore will be rejected, its your obligation to prevent minors from using your credit card. However Selling or assisting minors under the
age limit in your jurisdiction or state to purchase tobacco or tobacco related products is a federal offence. And will result in prosecution to the fullest
extent of the law, TopQualityCigars.com terms, conditions, restrictions and prohibitions regarding Tobacco Products Shipments are clear and effective,
and that customer shall be solely responsible to comply with the our terms, conditions, restrictions and prohibitions in effect at the time of shipping.
And follow your jurisdiction and state law, to learn more please visit UPS.com
Back ordered Items
All back ordered items usually ships within 7 to 10 business days, and/or when shipment arrives to our location. Customer understands that some
item are back ordered and orders might take more than the usual delivery time stated above. We can't be held reliable for any back order delays.
Missing Items
After reasonable time, and normally more that 12 business days, if your order shipped or even part of it fails to arrive to the designated drop-off
location, please send us an email to our Sales Department. We will launch an immediate investigation, to help resolve the problem as quickly as
possible. Please note that many orders will arrive as multiple shipments in some cases and some items may have longer delivery times, than the
others.
Order Inspection
Your Order will be inspected by 2 personals to avoid any errors. A thank you letter will be included in every order shipped, highlighting item(s)
inspection.
Returns and Refunds
TopQualityCigars.com guarantees every product we sell, when customer is unsatisfied we are here to handle your request. should you have any
complaints about your products please contact us at 630.834.7777
Order Cancellations
TopQualityCigars.com will honor order cancellation, as long as its made immediately and before shipping your item, TopQualityCigars.com has the
right to collect any informations that's related to such cancellation, Such as the reason for cancellation.
Cigar Storage
All our cigars are stored in climate controlled Humidors to ensure freshness and quality (70-75%) humidity.
Agreeing to Terms
Your use of this site indicates acceptance of our Policy. Thank You